Recovery Specialist

Penfield, NY 14526

Posted: 03/18/2024 Industry: Professional clerical

Job Description

We are hiring for a Recovery Specialist! In this full-time opportunity, you’ll be responsible for accurate and timely resolution of all bank returned items. To be considered for this position, please have experience in customer service, finance accounting, or payroll. Does this describe you? Apply today!

Position Details:

  • Full time, contract
  • M-F schedule days
  • Performs the processing of all new and pending returned items for the products
  • Researches and resolves product and service issues from the field and clients
  • Evaluates client status to determine the appropriate service
  • Ensures adherence to the Fair Debt Collections Practices Act NACHA and other regulatory agencies
  • Develops and maintains knowledge of all product offerings
  • Maintains a high level of customer service and client retention

Job Requirements

  • High School diploma
  • Experience in customer service, finance accounting, or payroll preferred
  • Microsoft Word, Excel, and Access knowledge is preferred
  • Strong customer service skills
  • US citizen or permanent resident status
  • Successful completion of a drug screen and background check

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About Penfield, NY

Discover your next career opportunity in beautiful Penfield, New York! Nestled in the heart of Monroe County, Penfield offers a perfect blend of small-town charm and big-city amenities. With easy access to stunning parks like Ellison Park and the historic Harris Whalen Park, residents enjoy a vibrant outdoor lifestyle. From sampling the famous Garbage Plate at Nick Tahou Hots to exploring local art at the Main Street Arts gallery, Penfield boasts a rich cultural scene. Join us in this thriving community, abundant with growth opportunities and unique experiences. Browse our job listings today and take the next step towards your dream career in Penfield!
1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526