Payroll Tech Support Specialist

Penfield, NY

Posted: 03/18/2024 Industry: Professional clerical

Job Description

We are hiring for an Online Payroll Tech Support Specialist! In this full-time opportunity, you’ll answer inbound calls and e-mails in a call center environment in order to provide technical support to user. To be considered for this position, please have HS Diploma and a minimum of 2 years in call center client service or technical support environment. Does this describe you? Apply today!

Position Details:

  • Full time
  • M-F schedule days
  • Provides problem analysis and resolution 
  • Provides inbound and outbound customer service
  • Researches and resolves complex client or field issues
  • Maintains and updates all client information in all systems
  • Maintains a high level of customer service and client retention
  • Competitive hourly rate

One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

 

 

Job Requirements

  • A minimum of 2 year in a call center service or technical support environment
  • Data entry skills
  • Proficiency with Microsoft Office is required
  • US citizen or permanent resident status
  • Successful completion of a drug screen and background check

Job Type: Full-time

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1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526