Online Product Specialist

Indianapolis, IN

Posted: 03/18/2024 Industry: Professional clerical

Job Description

We are hiring for an Online Product Support Specialist! In this full time, contract opportunity, you'll provide product and technical support to users of online payroll and online reports. To be considered for this position, you'll have a minimum of 2 years in a call center, client service, or technical support environment. Does this describe you? Apply today!

Position Details:

  • Full time, contract
  • M-F schedule
  • Provides product and technical support to users
  • Answers inbound calls and emails in a call center environment 
  • Provides problem analysis and resolution   
  • Maintains knowledge of all features of Online Services applications


Job Requirements

  • A minimum of 2 years in call center client service or technical support environment
  • AAS or BA/BS degree in IT Business or related field preferred
  • US citizen or permanent resident status
  • Successful completion of a drug screen and background check
  • 3 professional references


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