Insurance Customer Support
Penfield, NY 14526
We are hiring for an Insurance Customer Support professional. IN this full time, contract position you will provide advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products . If you have a high school diploma and a minimum of 2 years customer service experience or insurance related experience, consider joining our team!
Assists clients using technical products by answering questions and solving problems involved with their use
Diffuses client concerns and notifies management of critical situations to ensure the best solution is implemented
Responds to inbound calls and place outbound calls as required by the business unit
Maintains an accurate recording of all internal and external communication