Insurance Customer Support

Penfield, NY 14526

Posted: 08/07/2019 Industry: Professional clerical

 

We are hiring for an Insurance Customer Support professional.  IN this full time, contract position you will provide advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of products .  If you have a high school diploma and a minimum of 2 years customer service experience or insurance related experience, consider joining our team!

Responsibilities

Assists clients using technical products by answering questions and solving problems involved with their use 

Diffuses client concerns and notifies management of critical situations to ensure the best solution is implemented

Responds to inbound calls and place outbound calls as required by the business unit 

Maintains an accurate recording of all internal and external communication

 

 

Qualifications

  • High school diploma required
  • A minimum of 2 year customer service experience or insurance related experience

Christopher Palinski

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1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526