Collections and Customer Service Specialist

Penfield, NY

Posted: 03/18/2024 Industry: Professional clerical

Job Description

We are hiring for a Data and Collections Specialist! In this full-time opportunity you will contact clients to resolve past due balances. To be considered for this position, please have a HS Diploma and a minimum of 3-years of customer service finance or payroll experience required. Strong Microsoft Excel and Microsoft Access experience.

Position Details:

  • Full time, contract
  • M-F schedule days
  • Data Entry
  • Alleviates risk through resolving clients past due balances meet daily collections and call goals
  • Initiates calls to clients based on risk to resolve outstanding receivables
  • Maintains daily call requirements based on the forecast provided to ensure standards are met
  • Maintains and updates all client information in all systems
  • Maintain a high level of customer service and client retention

Job Requirements

  • High School Diploma or GED equivalent and a minimum of 3 years of customer service payroll or finance office experience
  • Solid data entry skills
  • Proficiency with Microsoft Excel and Microsoft Access is required
  • US citizen or permanent resident status
  • Successful completion of background check

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About Penfield, NY

Discover your next career opportunity in beautiful Penfield, New York! Nestled in the heart of Monroe County, Penfield offers a perfect blend of small-town charm and big-city amenities. With easy access to stunning parks like Ellison Park and the historic Harris Whalen Park, residents enjoy a vibrant outdoor lifestyle. From sampling the famous Garbage Plate at Nick Tahou Hots to exploring local art at the Main Street Arts gallery, Penfield boasts a rich cultural scene. Join us in this thriving community, abundant with growth opportunities and unique experiences. Browse our job listings today and take the next step towards your dream career in Penfield!
1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526