Collections and Customer Service Specialist
Penfield, NY US
Job Description
We are hiring for a Data and Collections Specialist! In this full-time opportunity you will enter contact clients to resolve past due balances. To be considered for this position, please have HS Diploma and a minimum of 3-years of customer service finance or payroll experience required. Strong Microsoft Excel and Microsoft Access experience.
- Full time, contract
- M-F schedule days
- Data Entry
- Alleviate risk through resolving clients past due balances meet daily collections and call goals
- Initiates calls to clients based on risk to resolve outstanding receivables
- Maintains daily call requirements based on the forecast provided to ensure standards are met
- Maintains and updates all client information in all systems
- Maintain a high level of customer service and client retention
Job Requirements
- High School Diploma or GED equivalent and a minimum of 3 years of customer service payroll or finance office experience
- Solid data entry skills
- Proficiency with Microsoft Excel and Microsoft Access is required
- US citizen or permanent resident status
- Successful completion of background check