Client Support Specialist

Phoenix, AZ

Posted: 03/18/2024 Industry: Professional clerical

Job Description

We are hiring for a skilled Client Support Specialist. We are looking for a candidate who is a customer service professional and preferably has call center experience. You will be an initial contact for inbound client requests and will log, document, and notate client conversations/issues. Must have the ability to multitask in a fast-paced environment, have a focused attention to detail and a minimum of an associates degree.

Position Details:

  • Full time, contract
  • M-F schedule
  • Responsible for accurate and timely resolution of client concerns and issues
  • Provides quality customer service and real-time technical support to clients
  • Uses multiple computer software packages to answer and complete client requests
  • Prioritizes client and management issues to resolve time-sensitive issues
  • Logs and document client information in a timely manner
  • Follows up on unresolved issues to ensure accuracy and resolutions

Job Requirements

  • Associates degree
  • Call center experience a plus!
  • Customer Service experience
  • Strong phone/speaking skills
  • Tech savvy
  • Punctual
  • Focused attention to detail
  • Good communication skills
  • Self-Motivated
  • US citizen or permanent resident status
  • Successful completion of a background check

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About Phoenix, AZ

Ready to elevate your career in the vibrant Phoenix, Arizona area? Explore our diverse job opportunities in this dynamic region known for its sunny skies, breathtaking desert landscapes, and thriving job market. Known as the Valley of the Sun, Phoenix boasts a unique mix of Southwestern charm and urban sophistication. Discover the bustling arts scene at the Phoenix Art Museum, catch a performance at the iconic Orpheum Theatre, or cheer on the Arizona Diamondbacks at Chase Field. With an array of outdoor activities in stunning parks like Camelback Mountain and Papago Park, plus delectable Southwestern cuisine to savor, there's no shortage of reasons to make Phoenix your professional playground. Browse our job listings today and unlock a world of career possibilities in this exciting region!
1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526