Client Support Specialist

Penfield, NY 14526

Posted: 04/09/2019 Industry: Professional clerical

We are hiring for an Insurance Support Professional!  In this full time opportunity you will provide customer service ans support to clients, including the accurate set-up and management of client accounts for both H&B and COBRA.  To be considered for this position, you should hold a minimum of an associate degree in management, business, or finance, and 1 year of insurance related experience. Does this describe you?  Apply today! 

Position Details

  • Provides customer service to both internal and external clients 
  • Responds to inbound calls and places outbound calls
  • Maintains documents and records to ensure compliance with all applicable state and federal insurance regulations.
  • Researches product and service issues as necessary and resolves problems in a timely and accurate fashion
  • Achieves a high rate of client satisfaction and retention

Requirements

  • Associate's Degree in Management, Business, or  Finance.
  • A minimum of 1 year of insurance related experience
  • Knowledge of insurance industry customer service/billing experience and familiarity with health insurance is a plus

Christopher Palinski

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1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526