Client Support Specialist
Penfield, NY 14526
We are hiring for an Insurance Support Professional! In this full time opportunity you will provide customer service ans support to clients, including the accurate set-up and management of client accounts for both H&B and COBRA. To be considered for this position, you should hold a minimum of an associate degree in management, business, or finance, and 1 year of insurance related experience. Does this describe you? Apply today!
- Provides customer service to both internal and external clients
- Responds to inbound calls and places outbound calls
- Maintains documents and records to ensure compliance with all applicable state and federal insurance regulations.
- Researches product and service issues as necessary and resolves problems in a timely and accurate fashion
- Achieves a high rate of client satisfaction and retention