Benefits Specialist

Penfield, NY 14526

Posted: 10/18/2022 Industry: Professional clerical

Job Description

We are hiring for a Benefits Specialist! In this full-time opportunity, you will provide customer service and support to clients; responsible for the accurate processing of unemployment claims. To be considered for this position, please have a minimum of two years of customer service experience and an associate degree. Does this describe you? Apply today!

Position Details:

  • Full time, contract
  • M-F schedule days
  • Manages unemployment claims related matters for clients
  • Performs research necessary to complete documentation accurately
  • Educated clients regarding unemployment process
  • Track status of claim to ensure timely processing in accordance with regulations
  • Participates in activities to expand knowledge and product offerings
  • Maintain a high level of customer service and client retention

Competitive hourly rate

Job Requirements

  • A minimum of 2 year of customer service experience
  • Good verbal and written communication skills
  • Proficiency with Microsoft office is required
  • US citizen or permanent resident status
  • Successful completion of a drug screen and background check

Job Type: Full-time

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1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526