Asset Recovery Specialist
Penfield, NY US
Job Description
We are hiring for a skilled Asset Retrieval Specialist. We are looking for a candidate who is a customer service professional and preferably has business finance and/or payroll experience. You will perform and be responsible for accurate and timely resolution of bank returns and resolving and handling client objections through the help of a mentor to recover lost revenue. Must have Microsoft Excel, Word, and Access experience and a strong focused attention to detail. High School Diploma/GED required.
Position Details:
- Full time, contract
- M-F schedule - 11:00 a.m.– 8:00 p.m.
- Responsible for accurate and timely resolution of bank returns
- Resolves and handles client objections through the help of a mentor to recover lost revenue
- Provides quality customer service to internal/external customers while mitigating risk to the company
- Performs the daily processing of all new and pending returned items for the assigned products
- Processes customer data information
- Maintains and updates all customer data information in all systems
Job Requirements
- High School Diploma
- Microsoft Excel and data entry skills required
- 2 years of solid Customer Service experience
- Focused attention to detail
- Good communication skills
- Self-Motivated
- US citizen or permanent resident status
- Successful completion of a background check