Asset Recovery Specialist

Penfield, NY

Posted: 01/31/2025 Industry: Professional clerical

Job Description

We are hiring for a skilled Asset Retrieval Specialist. We are looking for a candidate who is a customer service professional and preferably has business finance and/or payroll experience. You will perform and be responsible for accurate and timely resolution of bank returns and resolving and handling client objections through the help of a mentor to recover lost revenue. Must have Microsoft Excel, Word, and Access experience and a strong focused attention to detail. High School Diploma/GED required.

Position Details:

  • Full time, contract
  • M-F schedule - 11:00 a.m.– 8:00 p.m.
  • Responsible for accurate and timely resolution of bank returns
  • Resolves and handles client objections through the help of a mentor to recover lost revenue
  • Provides quality customer service to internal/external customers while mitigating risk to the company
  • Performs the daily processing of all new and pending returned items for the assigned products
  • Processes customer data information
  • Maintains and updates all customer data information in all systems

Job Requirements

  • High School Diploma
  • Microsoft Excel and data entry skills required
  • 2 years of solid Customer Service experience
  • Focused attention to detail
  • Good communication skills
  • Self-Motivated
  • US citizen or permanent resident status
  • Successful completion of a background check

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About Penfield, NY

Discover your next career opportunity in beautiful Penfield, New York! Nestled in the heart of Monroe County, Penfield offers a perfect blend of small-town charm and big-city amenities. With easy access to stunning parks like Ellison Park and the historic Harris Whalen Park, residents enjoy a vibrant outdoor lifestyle. From sampling the famous Garbage Plate at Nick Tahou Hots to exploring local art at the Main Street Arts gallery, Penfield boasts a rich cultural scene. Join us in this thriving community, abundant with growth opportunities and unique experiences. Browse our job listings today and take the next step towards your dream career in Penfield!
1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526