Asset Recovery Specialist

Penfield, NY

Posted: 11/07/2022 Industry: Professional clerical

Job Description

We are hiring for a skilled Asset Retrieval Specialist. We are looking for a candidate who is a customer service professional and preferably has business finance and/or payroll experience. You will perform and be responsible for accurate and timely resolution of bank returns and resolving and handling client objections through the help of a mentor to recover lost revenue. Must have Microsoft Excel, Word, and Access experience and a strong focused attention to detail. High School Diploma/GED required.

  • Full time, contract
  • M-F schedule - 11:00 a.m.– 8:00 p.m.
  • Responsible for accurate and timely resolution of bank returns
  • Resolving and handling client objections through the help of a mentor to recover lost revenue
  • Provides quality customer service to internal/external customers while mitigating risk to the company
  • Performs the daily processing of all new and pending returned items for the assigned products
  • Processing of customer data information
  • Maintains and updates all customer data information in all systems

Job Requirements

  • High School Diploma
  • Microsoft Excel and data entry skills required
  • 2 years of solid Customer Service experience
  • Focused attention to detail
  • Good communication skills
  • Self-Motivated
  • US citizen or permanent resident status
  • Successful completion of a background check

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1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526