Account Resolution Specialist

Rochester, NY 14623

Posted: 04/03/2025 Industry: Professional clerical

Job Description

We are hiring for an Account Resolution Specialist. In this full time, contract opportunity you will be responsible for resolving client accounts with past due balances. We are seeking an individual with a minimum of three years experience in customer service, finance, accounting, or payroll with knowledge of Microsoft Word, Excel, and Access. Interested? Apply today!

Job Responsibilities: 

  • Full time, contract
  • M-F schedule
  • Answers inbound calls
  • Places outbound calls to recover outstanding receivables
  • Evaluates accounts according to established policies and procedures to determine need for action
  • Meets daily goals for collections and calls

 The hours will be 8 am - 5 pm for about a month for training ; Regular hours after training is completed are 11am-8pm

Job Requirements

  • High School diploma
  • 3 years experience in customer service, finance, accounting, or payroll required.
  • Microsoft Word Excel and Access knowledge is preferred
  • US citizen or permanent resident status
  • Successful completion of a drug screen and background check

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About Rochester, NY

Ready to take your career to the next level? Explore job opportunities in the vibrant area surrounding Rochester, New York! Known as the 'Flower City,' Rochester offers a perfect blend of bustling urban life and serene natural beauty. From the iconic Highland Park with its Lilac Festival to the impressive collection at the Memorial Art Gallery, this region boasts a rich cultural scene. With attractions like the George Eastman Museum, the Rochester Philharmonic Orchestra, and exciting sporting events courtesy of the Rochester Red Wings and the Rochester RazorSharks, this area has something for everyone. Discover career growth and a unique quality of life in Rochester today!
1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526