Customer Service Insurance Specialist

Penfield, NY

Posted: 03/18/2024 Industry: Professional clerical

Job Description

We are hiring for a skilled Customer Service Insurance Specialist! In these full-time opportunities, you will perform data processing tasks using a basic Microsoft Excel program. Medical insurance data entry experience is preferred, but not required. To be considered for this position, you must have an Associates Degree or higher and 2 years of customer service relevant to health insurance. We are looking for a candidate with good data entry experience, multitasking abilities and the ability to operate in a fast paced environment. Need a focused attention to detail and be self-motivated.

Position Details:

  • Full time, contract (Part-time positions available)
  • M-F schedule - days
  • Utilizes various insurances tools and forms to determine accuracy in insurance rates class codes experience modifications
  • Ensures timely and accurate problem resolution in support of Agency client retention goals
  • Processes customer data information
  • Maintains and updates all customer data information in all systems

Job Requirements

  • Associates Degree plus 2 years of health insurance related customer service experience
  • Bachelors Degree - new grads welcome
  • 1 year of Microsoft Excel experience
  • Data entry skills required
  • Focused attention to detail
  • Good communication skills
  • Self-Motivated
  • US citizen or permanent resident status
  • Successful completion of a background check

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1.800.655.8803 585.295.8553 1777 Penfield Road Penfield, NY 14526